Senior Strategic Account Manager

📋 Description

• Build partnerships and relationships with existing customers to grow in large organizations
• Own your managed book; prioritize work, structure contracts, negotiate, set tech strategy, and manage accounts
• Identify customer challenges and use Square's platform to grow success via up-sell and cross-sell
• Collaborate with sales to establish and grow newly onboarded, high-value customers
• Be the voice of the seller; analyze product performance and provide feedback for roadmap decisions
• Travel to visit customers on site

🎯 Requirements

• 5+ years experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products
• Experience achieving revenue metric goals related to growth and churn prevention
• In-depth experience collaborating internally with partners on complex deals or partnerships
• Experience requirements gathering with customers, building business cases for feature development with product teams, while balancing expectations for both parties
• Formal sales methodology training and experience conducting formal QBRs
• Experience supporting go-to-market efforts for new products

🎁 Benefits

• Remote work options and flexible time off
• Medical insurance and retirement savings plans
• Inclusive workplace with equal opportunity commitments
• Access to Block's comprehensive employee benefits