Senior Strategic Account Manager

📋 Description

• Own 3-5 Tier 1-2 multi-product, multi-region accounts with $3M+ ARR.
• Full end-to-end ownership of delivery, health, and commercial outcomes.
• Manage executive relationships at C-suite and Head-of level.
• Escalation point for critical issues; coach junior Strategic Account Managers.
• Create vertical playbooks and benchmarks for the function.
• Hybrid role based in Singapore office.

🎯 Requirements

• Enterprise compliance tech at high-account complexity.
• Executive engagement with C-suite and Heads.
• Standards and process ownership for QBRs, escalations, and planning.
• Account ownership across multi-region, multi-product deployments.
• Intervenes in at-risk accounts to stabilize resolution.
• External representation at industry events and customer communities.

🎁 Benefits

• Global mission with a passionate community.
• Huge impact and bold learning opportunities.
• Highly competitive compensation.
• Fully covered health for you and family.
• Generous time-off and flexible schedule.