Senior Strategic Account Manager

📋 Description

• Own a focused portfolio of 3 to 5 Tier 1 and Tier 2 accounts with multi-product, multi-region scope.
• End-to-end ownership of accounts including executive access and complex commercial outcomes.
• Lead engagement with C-suite and Heads-of so Behavox is positioned as a trusted advisor.
• Define engagement standards across QBRs, escalation, account planning, and metrics.
• Develop vertical playbooks and reusable frameworks for repeatable execution.
• Represent Behavox externally at industry events and lead customer communities.

🎯 Requirements

• Enterprise compliance technology at the highest account complexity with multi-product deployments.
• Executive engagement at C-suite and Head-of level; credible in compliance strategy discussions.
• Standards and process ownership for account management and commercial execution.
• At-risk account intervention; coach junior team members through resolution.
• External representation and community leadership with customers and practitioners.

🎁 Benefits

• A truly global mission with a passionate community.
• Huge impact and learning potential with bold innovation.
• Highly competitive compensation.
• Fully covered health coverage for employee and family.
• Generous time-off policy and flexible work schedule.