Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)

📋 Description

• Focus on courier lifecycle beyond onboarding: engagement and participation.
• Analyze network dynamics to spot risks and opportunities.
• Set strategic vision and translate goals into workstreams.
• Coach and scale initiatives; drive continuous improvement.
• Bridge data insights with operations to improve performance.

🎯 Requirements

• People leadership: track record managing high-performing teams.
• Strategic vision & execution: translate objectives into actionable workstreams.
• Influencing & stakeholder management: build cross-functional relationships.
• Data-driven leadership: use data to prioritise and measure impact.
• Bias for outcomes: deliver scalable results and continuous improvement.
• Familiarity with experimentation and measurement design.
• Automation tools experience (Zapier, scripts) to automate tasks.
• Experience with courier, logistics, or gig economy ops.

🎁 Benefits

• Competitive benefits across health, family, finance, community, growth, and time away.
• We value diversity and inclusion; welcome all backgrounds.