Senior System Support Specialist II

📋 Description

• Deliver escalated technical support across PACS, RIS, VNA, and related imaging systems, resolving
• Drive system reliability and performance by supporting upgrades, patches, and configurations in
• Ensure regulatory and documentation compliance by maintaining accurate records of support cases
• Collaborate cross-functionally with radiologists, technologists, and IT professionals to identify
• Provide continuous coverage and on-call support as part of the team's rotation, including

🎯 Requirements

• Bachelor’s degree in Computer Engineering, Healthcare Informatics, or a related field—or equivalent
• 3+ years of hands-on experience supporting Healthcare IT systems, preferably in radiology
• Solid experience with PACS, RIS, and VNA platforms
• Working knowledge of interoperability protocols (DICOM, HL7, IHE)
• Familiarity with imaging workflows and the clinical use of radiology IT solutions
• Proficiency with Windows Server environments (2012+), networking principles, and database systems