Provide support to US & Europe customers; crisp communication
Interact with customers, end-users and team members
Escalation point for lower tier technical teams
Installation, configuration, maintenance and support for hardware, operating systems and applications
Participation in completing customer change requests and problem ticket resolution outside normal business hours
Travel up to 15%

🎯 Requirements

Active Directory: FSMO, Trusts, replication, GPO troubleshooting
DNS troubleshooting
DHCP knowledge
Windows Server core troubleshooting and performance analysis
Server hardware/RAID troubleshooting (HP/Dell/IBM/Cisco UCS)
Azure resources management and Azure AD Connect

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