Trustonic

51-200 employees
11 jobs posted

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Senior Technical Account Manager

Customer Support

Added

22 hours ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

security azure android aws ios

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📋 Description

Lead, coach, and develop a team of Technical Account Managers
Define and track objectives aligned to customer success
Conduct regular 1:1s and performance reviews
Establish operating frameworks and best practices for engagement
Create scalable playbooks for support, growth, and workflows
Monitor customer health scores and KPI achievement

🎯 Requirements

Extensive experience as a Technical Account Manager or similar customer-facing role
Proven leadership of technical teams
Experience managing strategic enterprise customers and complex tech relationships
Experience with AWS and Azure cloud platforms
Experience with OEM integration, firmware, and device security
Strong leadership, communication, and stakeholder management

🎁 Benefits

Competitive compensation
Bonus scheme to share in our success
Private medical insurance from day one
Hybrid working arrangements
Open holiday policy with no upper limit
Support for volunteering and causes

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