Senior Technical Account Manager

📋 Description

• Lead from the front by promoting technological advancements and understanding the impact on
• Partner with the internal teams like Customer Experience, Product Management, Research and
• Bring a structured customer-centric thought approach and proven ideation and iteration process to
• Make recommendations about how to best leverage design knowledge and expertise within the internal
• Be responsible for multiple work streams and strategically leverage resources to achieve goals
• Build, maintain and foster key client relationships and always ensure both parties are aligned in

🎯 Requirements

• Great rapport-building skills. Being empathetic and an active listener is key for this role.
• Ability to simplify complex problems and find solutions collaboratively.
• Proven track record of developing relationships with internal teams and external clients alike.
• In-house SaaS cross-functional team experience and proven collaborative success.
• Confidence speaking to C-level executives and the ability to influence key stakeholders.
• Experience working concurrently with Success, Sales and other departments.

🎁 Benefits

• Join an ambitious tech company reshaping the way people build digital experiences
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career