Senior Technical Account Manager

📋 Description

• Build deep, executive-level relationships, serving as the primary technical point of contact for
• Architect tailored technical success plans aligned with customer business objectives to drive
• Guide customers in expanding their Okta footprint across critical Workforce solutions, continuously
• Independently manage and resolve highly complex customer technical escalations, collaborating with
• Proactively identify technical roadblocks, design robust mitigation plans, and drive them to
• Champion customer needs internally by collaborating with Okta Engineering, Product, and Support

🎯 Requirements

• 8+ years of related professional IT experience (or 6+ years with a Master’s degree).
• 3+ years of experience as a TAM, Technical Consultant, Solution Architect, or Product Manager.
• 3+ years of experience working with Identity & Access Management (IAM) solutions or related
• BA/BS/MS in Computer Science, IT, or a related discipline (or equivalent experience).
• Okta Certified, CISSP, or equivalent certifications are highly preferred.
• Extensive hands-on proficiency mapping Okta feature sets to complex enterprise architectures.

🎁 Benefits

• Supporting Your Well-Being (rewards.okta.com)
• Driving Social Impact (okta.com/company/okta-for-good/)
• Developing Talent and Fostering Connection + Community
• Inclusive and equal opportunity employer consideration
• Reasonable accommodation for application and onboarding processes