Senior Technical Account Manager

📋 Description

• Manage complex, high-spend global accounts, consulting on multi-product strategies and guiding
• Optimize delivery frameworks and ensure operational readiness, setting the standard for proactive
• Act as a high-judgment advocate, balancing customer needs with the internal roadmap to ensure
• Actively support the development and testing of new AI-driven tools, providing critical feedback
• Serve as a Cluster Lead and mentor, developing training content, removing blockers for peers, and
• Lead internal programs to increase team-wide efficiency, operational consistency, and technical

🎯 Requirements

• Must have a minimum of 7+ years of enterprise customer-facing experience in a Technical Account
• Advanced knowledge of the cybersecurity domain, including Zero Trust architectures, secure cloud
• Experience utilizing AI productivity tools as a force multiplier to optimize operational
• Deep expertise in Identity Management, Access Management, and Federation in multi-vendor ecosystems.
• Demonstrated ability to translate complex business requirements into operational technical
• Strong mentorship and leadership skills, with a history of enabling the professional growth of

🎁 Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)