Senior Technical Account Manager

📋 Description

• Drive platform adoption and technical health metrics across assigned accounts, ensuring customers
• Build strong technical relationships with security practitioners, architects, and technical leaders
• Advise customers on security program improvements, detection strategies, and ways to maximize the
• Help customers mature their use of the platform by expanding integrations, optimizing
• Provide technical insights, content, and support for quarterly business reviews led by Customer
• Resolve complex troubleshooting and integration challenges in collaboration with Technical Support

🎯 Requirements

• At least 7 years of experience in the security industry, primarily in consultative, customer-facing
• Deep technical expertise in at least three security product areas, such as Endpoint Detection and
• Strong understanding of detection strategies and how security technologies support effective
• Previous experience in a customer-facing technical position, such as solutions engineering
• Knowledge of enterprise security operations and the challenges faced by security teams.
• Strong consultative skills, including active listening, understanding customer needs, and

🎁 Benefits

• Base salary: $134,700–$195,300 USD annually, with the primary target range for candidates between
• Additional compensation: Eligibility for bonuses and equity.
• Flexible time off: Unlimited paid time off, with a culture that encourages employees to use it.
• Work flexibility: Flexible work location arrangements.
• Parental leave: Up to 24 weeks of parental leave.
• Healthcare: Comprehensive health benefits.