Senior Technical Customer Support Engineer, Federal

📋 Description

• Serving as the primary technical support contact for ClickHouse's U.S. federal and public-sector
• Developing solutions based on ClickHouse Cloud and ClickHouse open-source, and sharing them with
• Guiding customers through deployment, configuration, and troubleshooting within
• Working closely with our global Support Services, Engineering, Security/Compliance, Product
• Supporting technical aspects of federal POCs, security questionnaires, and Authority to Operate
• Delivering excellent customer service as a technical engineer and representative of ClickHouse to

🎯 Requirements

• Required: U.S. Person status, as defined above and verified during the interview process prior to
• Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant
• Previous technical experience in roles such as Support Engineer, Consultant, Database
• Proven experience developing familiarity with the operational and compliance realities of federal
• Strong communication skills, sound judgment around sensitive data handling
• A mindset of teamwork, empathy, and solving challenging problems under the additional rigor that

🎁 Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you're a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to