Senior Technical Engagement Manager

📋 Description

• Manage relationships with key stakeholders, both internal and within our customers
• Own and maintain project plans to ensure ongoing delivery that drives agreed-upon outcomes
• Serve as the senior escalation point for both the customer and internal delivery teams on your
• Ensure projects within your pod are resourced and delivered against plan, raising and escalating
• Establish the credibility and judgment to push back on inappropriate timelines, change in scope or
• Partner with Account Executives and Solutions Engineers on the pre- to post-sales handover

🎯 Requirements

• 8+ years in engagement management, delivery leadership, or technical program/project management on
• Certifications: PMP or Scrum
• Proven experience as a PM for engineering or services teams focused on agile delivery
• Experience running formal risk and issue governance — risk registers, RAID logs, steering
• Comfort operating in politically complex stakeholder environments, with the seniority to escalate
• Technical fluency in distributed systems, streaming, or data infrastructure (e.g., Kafka, Redpanda)

🎁 Benefits

• Remote-first company
• Latest AI tools and budget to use them
• Culture based on trust, transparency, communication, and kindness
• Fast-moving, diverse, people-first organization with global team members