Senior Technical Product Manager, Customer Solutions

📋 Description

• Be the technical voice on customer and prospect calls once a conversation moves past the standard
• Get our AI products live inside customer systems, the role's top priority, working with the product
• Design how KarmaCheck fits into a customer's systems via API and otherwise: data flows, field and
• Own customer solutions end to end with engineering: write the requirements, break down the work
• Act as the hands-on technical counterpart for Bullhorn, Symplr CTM, Workday, and our VMS and direct
• Turn the integration questions you answer repeatedly into documentation and configuration guides

🎯 Requirements

• 5+ years in technical product management, integration or solutions architecture, or technical
• Hands-on experience with REST APIs, webhooks, data mapping, and authentication. You can read API
• Strong written requirements and project execution: you can turn a messy customer ask into a clear
• Integration experience across multiple systems. We care more about the breadth of patterns you have

🎁 Benefits

• A key role on a small team building vertical AI for healthcare staffing
• 100% remote within the US, working Eastern Time hours
• Competitive benefits package including medical, dental, 401(k), and EAP
• Take the time to Check Yourself: we have an unlimited time off policy