Senior Technical Product Manager, Customer Solutions

📋 Description

• Lead the technical integration and activation of AI-powered products within customer environments
• Serve as the technical expert during customer and prospect conversations involving custom
• Design end-to-end integration solutions that connect products with customer systems, including
• Define data flows, field mappings, status synchronization, authentication requirements, error
• Partner with engineering teams to translate customer needs into clear technical requirements, break
• Act as the hands-on technical counterpart for technology partners and platforms, including

🎯 Requirements

• At least five years of experience in technical product management, integration or solutions
• Significant experience working directly with customers, with strong interpersonal awareness and the
• Hands-on experience with REST APIs, webhooks, data mapping, and authentication mechanisms.
• Ability to independently read and interpret API documentation, test API calls using Postman or
• Proven ability to translate ambiguous customer requests into clear, actionable technical
• Strong project execution skills, including requirements definition, task breakdown, delivery

🎁 Benefits

• Competitive annual base salary: $160,000–$180,000, depending on relevant experience, transferable
• Fully remote work: Work remotely from anywhere within the United States, subject to the role's
• Eastern Time schedule: A consistent working schedule aligned with Eastern Time.
• Unlimited paid time off: An unlimited time-off policy designed to encourage rest, personal
• Healthcare coverage: Medical and dental benefits to support employee health and well-being.
• Retirement benefits: Access to a 401(k) retirement savings plan.