Senior Technical Support Specialist

📋 Description

• Provide advanced functional and technical support for customers using Versapay's ERP integrations
• Troubleshoot complex integration, payment processing, and accounting-related issues.
• Partner with Product, Engineering, Customer Success, and Implementation teams to deliver

🎯 Requirements

• 3+ years of hands-on experience working with ERP systems in a functional, consulting
• Experience with one or more ERP platforms, such as NetSuite, Sage Intacct, Microsoft Dynamics 365
• Bachelor's degree in Accounting, Finance, Business Administration, Economics, Information Systems
• Strong understanding of accounting principles and core ERP business processes, including
• Demonstrated ability to troubleshoot complex ERP issues and provide customer-focused solutions.
• Experience supporting ERP customers in a technical support or customer care environment.

🎁 Benefits

• Work alongside talented professionals supporting enterprise ERP solutions.
• Solve complex technical and business challenges that make a meaningful impact on customers.
• Collaborate with Product and Engineering teams to influence product improvements.
• Opportunities for professional development and career growth.
• Be part of a customer-focused team committed to delivering exceptional service and continuous