ServiceNow

Work closely with engineering and product management to plan, create, and maintain user-focused
Provide input to help shape future content strategy for the product or business unit you help to
Contribute to the continued evolution of ServiceNow's content development processes, DITA-based
Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the

🎯 Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes
Demonstrate English language proficiency through an assessment via HackerRank, evaluating grammar
Understanding of content development life cycles and processes
5+ years work experience in technical communication
Samples of your prior technical writing work or other writing that demonstrates your ability to
Experience authoring in the Darwin Information Typing Architecture (DITA) or another XML-based

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