Senior User Researcher

📋 Description

• Partner with product, design, engineering, and marketing leads to set priorities that make a
• Become an expert on your customers' needs and goals, your product area, and the business objectives
• Lead qualitative and quantitative research, choosing the methods and level of rigor each decision
• Make product and go-to-market decisions alongside your partners. Work through tradeoffs, build
• Combine customer research, product usage data, and prior findings to identify opportunities and
• Identify where AI can strengthen your research, apply it deliberately, and hold the results to a

🎯 Requirements

• 5+ years of industry user research experience, with examples of decisions that changed because of
• Deep experience across qualitative and quantitative methods. You can explain how you chose an
• A track record of earning the trust of cross-functional leads and working with them through
• Experience connecting customer needs to product and business goals, including identifying
• Experience using product usage data alongside primary research to reach a more complete
• Examples of AI applications you've put into practice in your research work—and the judgment you