Senior User Researcher

📋 Description

• Partner with Product, Design, Marketing, and Engineering teams to identify high-impact research
• Design and conduct custom primary research using a broad range of qualitative and quantitative
• Lead both generative studies that uncover opportunities and evaluative studies that assess
• Manage and prioritize research plans in ambiguous, fast-changing environments while aligning
• Synthesize complex findings into clear, actionable insights and recommendations that can directly
• Communicate research outcomes through compelling storytelling and present findings to product teams

🎯 Requirements

• 5+ years of applied UX or user research experience, with strong expertise across both generative
• Experience owning research for a product area independently and driving projects from initial
• Strong command of multiple qualitative and quantitative research methodologies.
• SaaS and/or e-commerce research experience is a plus.
• Demonstrated ability to synthesize research into clear, actionable insights that inform product
• Strong storytelling, communication, and stakeholder-management skills.

🎁 Benefits

• Base salary of USD $134,000–$179,000 or CAD $123,000–$160,000.
• Remote-first and hybrid-flexible work arrangements.
• Flexible working hours depending on time zone and role requirements.
• Healthcare coverage starting from day one.
• Retirement plans with company matching.
• Unlimited paid time off.