Senior User Researcher

📋 Description

• Build Fonoa's research function, processes, and culture.
• Become the voice of the customer with a scalable research panel.
• Guide product direction with cross-functional partners.
• Run end-to-end research from discovery to post-launch.
• Turn insights into actionable recommendations and impact.
• Tell compelling stories detailing why research mattered.

🎯 Requirements

• Strategic product researcher who influences direction.
• Research operations experience: recruitment, repos, repeatable practices.
• Excellent storyteller linking research to decisions and outcomes.
• Strong product intuition across the lifecycle.
• Evidence-driven mindset; reduce uncertainty with imperfect info.
• Collaborative partner across Product, Design, Engineering and Sales.