Senior UX Researcher, Customer & Partner Experience

📋 Description

• Represent the needs of customers across the product and design lifecycle from discovery through
• Apply and adapt appropriate research techniques and methods for specific project needs
• Engage with customers to understand their unique needs for our products, including defining and
• Partner with Product Managers and Designers to influence product strategy and roadmaps
• Validate feature and design direction through participatory design, early concept testing
• Analyze and synthesize qualitative studies and quantitative data across studies and secondary

🎯 Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes
• Solid experience in applying customer-centered research techniques to product definition and designs
• Understanding and experience in defining, planning and executing research studies including
• A portfolio with examples of work representing research that influenced great insights or
• 5+ years of work experience conducting customer-centered research
• Experience developing insightful, probing questions that resonate with both highly technical

🎁 Benefits

• Base pay of $128,900 - $219,100
• Equity (when applicable)
• Variable/incentive compensation
• Health plans including flexible spending accounts
• 401(k) Plan with company match
• ESPP (Employee Stock Purchase Plan)