Senior Vendor Relationship Manager

📋 Description

• Own strategic vendor relationships and lifecycle management
• Lead governance, KPIs, and reviews with external vendors
• Negotiate contracts and drive commercial outcomes
• Source and onboard partners to expand global coverage
• Collaborate cross-functionally to align vendor strategy with Oyster goals
• Manage escalations and improve operational maturity across ecosystem

🎯 Requirements

• 5+ years in Vendor Management, Customer Success, or related field
• Experience in Employer of Record (EOR) or global employment
• Proven track record managing external partnerships
• Led commercial negotiations and partner performance
• Strategic thinker, data-driven with business focus
• Strong analytical and relationship-building skills
• Comfortable working autonomously in a fast-paced environment
• Excellent communication and cross-functional collaboration
• Experience handling complex escalations and governance

🎁 Benefits

• Remote work with no fixed office; based UTC -1 to UTC +3
• Work from anywhere; fully remote
• 40 days paid time off per year
• Mental health support via Plumm
• Wellbeing allowance in ThanksBen wallet
• WFH stipend for laptop and home office equipment
• Flexible parental leave with job protection