Senior VIP Account Manager (Hybrid)

📋 Description

• Building and maintaining strong relationships with VIP customers with the objective of retention
• Providing proactive support to VIP players, ensuring their needs are met promptly and effectively.
• Monitoring VIP player activity and engagement and working on VIP specific campaigns and promotions.
• Responsible for analysing data and internal reporting.
• Working closely with internal departments to ensure seamless communication and execution of
• Staying updated with industry information, policies, and regulations in the iGaming sector.

🎯 Requirements

• Previous/current experience as a Senior Account Manager within the iGaming / sportbetting industry
• Previous experience with retention and retention strategies
• Excellent communication and presentation skills
• Outstanding problem-solving skills with a proactive approach
• Have the ability to work under pressure, in a team environment and able to multitask with projects
• Strong drive to achieve and exceed targets

🎁 Benefits

• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• South African employment contract
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities