Senior VIP Relationship Manager, NEA

📋 Description

• Lead VIP client relationships in NEA, including institutions and ultra-HNW individuals.
• Identify unspoken client needs; deliver senior client intelligence reports.
• Design and own client service frameworks, incl. tiers, escalations, SLAs.
• Partner with marketing, product, and ops; shape VIP GTM and product launches.
• Mentor junior RMs; provide reviews and onboarding support.
• Drive VIP acquisition through partnerships, events, and exec networking.

🎯 Requirements

• 5+ years in private banking, institutional sales, or VIP client management in international finance.
• Proven ability to build and own senior-level relationships (C-suite, family offices).
• Experience designing/improving client service processes.
• Experience with crypto exchanges or trading platforms preferred.
• Strong strategic thinking; influence product direction and commercial strategy.
• Comfortable operating autonomously in ambiguity.

🎁 Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• More that we love to tell you along the process!