Service Delivery Automation Analyst

📋 Description

• Map end-to-end payroll processes to understand how information moves between systems, where
• Identify automation opportunities by evaluating repetitive tasks, manual checks, recurring issues
• Improve existing processes by removing unnecessary steps and preventing missing information
• Collaborate with payroll and operations specialists to translate policies and complex requirements
• Build, integrate, and maintain automated workflows using tools such as n8n, Alteryx, and LLM-based
• Apply AI practically to interpret requests, extract information from documents and emails, and

🎯 Requirements

• At least 3 years of relevant experience in operations automation, process improvement, business or
• Hands-on experience building, deploying, and maintaining production workflows using tools such as
• Practical experience using large language models (LLMs) to transform unstructured text and
• Experience integrating systems through APIs, webhooks, and other integration methods.
• Strong SQL and data skills, including the ability to investigate, combine, validate, and analyze
• Ability to structure complex processes, inconsistent inputs, and unusual cases into clear rules and