Everience

501-1000
355 jobs posted

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Service Delivery Manager

Added

8 days ago

Location

🇫🇷 Courbevoie

Type

Full time

Salary

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Related skills

kpi management itil service delivery sla

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Describe it — AI builds, launches & grows it.

📋 Description

Interlocuteur privilégié des clients et suivi de la relation
Gestion et suivi des contrats clients
Pilotage du CA et de la rentabilité du portefeuille
Gestion des situations de crise
Identification des risques et plans d'action
Animation des points techniques et comités de suivi

🎯 Requirements

Service Delivery Management
ITIL
SLA/KPI
Quality of service
Technical background
English

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