Service Delivery Manager

📋 Description

• Lead a team delivering successful implementations of Axon Enterprise products (Evidence, software
• Guide onboarding, configuration, training, deployment & early adoption to meet customer needs.
• Foster exceptional customer experiences and accountable delivery across the implementation
• Collaborate with customers and internal stakeholders to align on project goals and value

🎯 Requirements

• Leadership experience guiding high-performance teams.
• Specialised knowledge in Digital Video, Mobile Communications, or SaaS.
• Strong project management & resource tracking with complex deployments.
• Technical acumen in networking concepts and mobile apps; effective troubleshooting.
• Understanding of Axon solutions and products; capable of installations and testing (interview
• Willingness to travel about 40%; Bachelor’s degree in Management, Business, Information Technology

🎁 Benefits

• Base pay range: $90,000 – $125,000 CAD (as noted in job posting).
• Comprehensive compensation including base, bonus, and stock.
• Inclusive, diverse team culture with emphasis on care and collaboration.
• Access to Axon’s benefits offerings as described on the careers page.