Service Delivery Supervisor

📋 Description

• Lead Enterprise Software Asset Management programs supporting commercial software, SaaS solutions
• Lead enterprise mobility asset management operations, including mobile device procurement
• Serve as the operational deputy to the IT Asset Manager, providing leadership, oversight, and
• Manage software and mobility asset management staff, including performance management, career
• Establish and enforce software and mobility lifecycle management standards covering acquisition
• Oversee software licensing compliance, entitlement management, software audits, publisher true-ups

🎯 Requirements

• 2+ years of experience in Software Asset Management, Mobility Management, IT Asset Management, IT
• 2+ years of leadership experience managing technical teams and enterprise technology programs
• Demonstrated experience managing software licensing, SaaS subscriptions, mobility services
• Experience with software publisher licensing models, telecommunications services, mobile device
• Experience supporting software audits, licensing reviews, inventory validation, and compliance
• Experience with ServiceNow Software Asset Management, CMDB, ITSM, or related platforms

🎁 Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth