Added
24 days ago
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Type
Full time
Salary
Salary not provided
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Related skills

customer service excel microsoft office itil itsm

📋 Description

  • 1st line IT service for users
  • Shift: Mon-Fri 8:00/8:30 to 16:30/17:00
  • Based in Hartlepool office (hybrid)

🎯 Requirements

  • Excellent customer service and communication
  • Microsoft Office (Outlook, Excel)
  • Flexible, self-motivated, decisive
  • Attention to detail, follow instructions
  • Experience in first line support; ITIL knowledge desirable
  • Eligible for UK Security Clearance

🎁 Benefits

  • Private Medical cover
  • 25 days holiday (+/− buy-sell)
  • Group pension up to 8.5%
  • Flexible benefits package
  • LinkedIn Learning access
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