Service Dispatcher

📋 Description

• Receive resident maintenance requests via phone, email, or online system.
• Assess urgency and determine the appropriate action for each request.
• Schedule repairs with maintenance technicians and track timely completion.
• Maintain accurate records of all maintenance requests and statuses.
• Follow up with residents to ensure satisfaction and resolve issues.
• Represent Sunrise professionally and collaborate with management on escalated items.

🎯 Requirements

• An educational degree not required.
• At least one year of related experience preferred.
• Minimum of 1 year experience working on a PC.
• Proficient at Microsoft Office, including Word and Excel.
• Property management experience is preferred.
• A strong communicator.

🎁 Benefits

• Competitive compensation and career growth.
• Comprehensive health benefits (medical, dental, vision).
• Tax-saving benefits (FSA) to manage healthcare and dependent care.
• Company-paid life insurance for protection.
• Work model support for work-life balance.
• Generous paid vacation, sick leave, and holidays.