Service Support Specialist

Added
7 days ago
Type
Full time
Salary
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Related skills

microsoft office shift work analytical skills igaming supervisory experience

๐Ÿ“‹ Description

  • Ensure that all tables are operational without interruptions.
  • Handle all real-time incidents on the gaming floors related to hardware, software, and connection.
  • Fix game irregularities on the tables: Game Presenters' mistakes and software issues.
  • Prepare shift reports for the Management.

๐ŸŽฏ Requirements

  • Strong understanding of iGaming concepts and mechanics is highly preferred.
  • Minimum of 1 year of supervisory or managerial experience.
  • Willing to work in Cebu.
  • Quick thinking and attention to detail.
  • Analytical skills and multi-tasking.
  • Ability to work under pressure and make decisions in stressful situations.

๐ŸŽ Benefits

  • HMO coverage with 2 free dependents (after 6-month probation)
  • Free gym access
  • Weekly fruit supply
  • 25 leave credits annually (10 sick leaves and 15 vacation leaves)
  • Night differential for night shifts
  • Attendance Allowance: PHP 4,000 monthly
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