Evolution

11-50 employees
111 jobs posted

View company profile →

Please mention that you found this job on tryremotely.com. Thanks & good luck!

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills
Tailors your resume and cover letter automatically
Works 24/7—so you don't have to

Activate JobCopilot

Follow us on LinkedIn!

Service support specialist

Added

8 days ago

Location

🇨🇴 Medellín

Type

Full time

Salary

Salary not provided

Related skills

ms office it windows jira tts

Meet JobCopilot: Your Personal Al Job Hunter

Automatically Apply to Your Dream Jobs While You Sleep

📋 Description

Ensure all tables are operational and troubleshoot technical failures.
Handle real-time issues like GP mistakes, software/hardware problems, and critical incidents.
Resolve player disputes with Live Support and Casino Support.
Prepare reports related to service support duties.
Maintain a safe and clean gaming floor with no unauthorized personnel.
Manage internal systems (JIRA, TTS, SST, WIKI).

🎯 Requirements

Strong written and verbal communication skills in English (B2)
Required IT knowledge and experience with standard software applications, including MS Office
An ability to make managerial decisions requiring independent judgment and to identify and refer
An ability to communicate clearly with staff, communicating effectively to establish cooperative
Able to resolve interpersonal and interdepartmental issues
Strong teamwork skills followed by a professional

🎁 Benefits

Market-leading developer and provider of products and services for online casino entertainment
Dynamic and creative environment for personal and professional growth
Inclusive and non-discriminatory process - people with any type of disability can apply at any

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote operations jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot