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Administer and maintain the ServiceNow platform and related modules.
Manage users, groups, roles, permissions, and access requests.
Support Customer Service Management (CSM), Strategic Portfolio Management (SPM/PPM), Service
Investigate and resolve user issues, data discrepancies, platform questions, and
Monitor platform health and proactively identify opportunities for improvement.
Assist with system upgrades, patches, regression testing, and release activities.

3+ years of ServiceNow administration experience
Hands-on experience administering ServiceNow in an enterprise environment
Experience with User Administration, Roles & Security, Service Catalog, Knowledge Management
Strong understanding of ServiceNow platform navigation and administration
Experience supporting business users and troubleshooting platform issues
Excellent communication and documentation skills

Help build OneSpan's first internal ServiceNow team in India
Gain broad exposure across Customer Support, Professional Services, Revenue Operations, and IT
Work directly with business stakeholders and platform leadership
Influence platform standards, governance, and future roadmap decisions
Grow your career into senior administration, platform ownership, business analysis, solution

ServiceNow Administrator

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