ServiceNow Administrator

📋 Description

• Platform administration and architecture: Design, implement, administer, and maintain core
• Module configuration and support: Manage and support ServiceNow modules, including IT Service
• Platform lifecycle management: Plan and execute instance cloning, backups, recovery procedures
• Discovery and integration management: Configure and maintain MID Servers, Discovery schedules
• AI capabilities and automation: Enable and support ServiceNow AI features, including AI Assist
• Security and access governance: Administer users, groups, roles, access control lists (ACLs)

🎯 Requirements

• Education: A degree in any discipline is acceptable.
• ServiceNow administration expertise: Strong hands-on experience administering and maintaining the
• Module knowledge: Practical experience implementing and supporting ServiceNow ITSM, ITOM, CMDB
• AI and intelligent automation: Experience enabling, configuring, or supporting ServiceNow AI
• Platform maintenance: Strong knowledge of instance cloning, backup and recovery, upgrade planning
• Integration and infrastructure discovery: Experience configuring MID Servers, managing Discovery

🎁 Benefits

• Remote work arrangement: Fully remote opportunity based in India.
• Full-time employment: Full-time employee position within an enterprise technology practice.
• Technical growth: Opportunities to work across ServiceNow administration, ITSM, ITOM, CMDB
• Exposure to enterprise technologies: Experience supporting complex enterprise applications
• Cross-functional collaboration: Work with development and technical teams on platform improvements
• Professional development: Opportunities to strengthen expertise in ServiceNow architecture