ServiceNow Business Analyst & Quality Engineer

📋 Description

• Elicit, analyze, document, and validate business needs, process flows, data requirements, user
• Maintain themes, epics, features, stories, dependencies, backlogs, sprint and release artifacts
• Support prioritization by evaluating business value, time criticality, risk reduction
• Facilitate requirements clarification among product owners, users, administrators, developers
• Own the platform-level test strategy, regression baseline, quality standards, and release evidence
• Design, build, maintain, and execute ServiceNow ATF suites covering critical forms, lists, ACLs

🎯 Requirements

• 3+ years of experience in business analysis, software quality engineering, test automation, or a
• 2+ years of hands-on ServiceNow testing experience, including ServiceNow Automated Test Framework
• Proven experience developing risk-based test plans, test cases, traceability approaches, defect
• Experience testing REST/SOAP or IntegrationHub integrations, workflows and flows, security and ACL
• Working knowledge of ServiceNow release and change-management processes, with the ability to
• Strong analytical and problem-solving skills, with the ability to translate business requirements

🎁 Benefits

• Salary: $90,000–$105,000 annual salary range, with actual compensation determined by factors
• Remote work: Fully remote opportunity within the United States.
• Healthcare: Comprehensive medical, dental, and vision insurance beginning the first month after
• Retirement: 401(k) plan with immediately vested employer contributions; no employee matching
• Paid time off: Generous PTO policy plus one additional paid wellness day per calendar year.
• Holidays: 10 federal holidays observed annually.