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Devoteam

ServiceNow Business Analyst Senior (H/F)

Hybrid
Business & Management
Added
15 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

documentation french servicenow user stories uat
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📋 Description

  • Recueillir et analyser les besoins mĂ©tiers
  • Animer ateliers et formaliser les exigences fonctionnelles
  • ModĂ©liser les processus as-is / to-be
  • RĂ©diger la documentation fonctionnelle
  • Faire l’interface entre mĂ©tiers et techniques
  • Accompagner les Ă©quipes lors des recettes et du changement

🎯 Requirements

  • Formation Bac+5
  • Minimum 6 ans d’expĂ©rience sur ServiceNow
  • Bonnes connaissances fonctionnelles de ServiceNow Mobile
  • Excellentes capacitĂ©s d’analyse et de synthĂšse
  • CapacitĂ© Ă  travailler avec le client Ă  distance et sur site
  • RĂ©daction de documentation fonctionnelle en français
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