ServiceNow Business Consultant

📋 Description

• Lead and animate client workshops to understand business needs and co-design the right solutions
• Partner with business leaders to assess, analyze, and improve business processes
• Translate business and functional requirements into epics, user stories, and scalable technical
• Facilitate stakeholder workshops, discovery sessions, and process improvement discussions
• Advise clients on ServiceNow capabilities and industry best practices
• Provide end-to-end training and support to end-users and key stakeholders

🎯 Requirements

• 3+ years of experience in ServiceNow configuration and functional consulting
• Strong understanding of ServiceNow platform capabilities and enterprise workflow processes
• Fluent in Dutch and/or French, plus English; excellent communication skills with technical and
• Ability to convert complex functional needs into technical specifications
• Experience with Agile/Scrum methodologies and product backlog management
• Strong documentation, analytical, and problem-solving skills

🎁 Benefits

• A challenging and varied role within Devoteam
• A competitive salary package including company car, net allowances, meal vouchers, and group
• Continuous learning opportunities: certifications, training budgets, conferences, and internal
• A hybrid work model with modern, inspiring office spaces designed for collaboration
• A culture that values innovation, autonomy, and personal growth