ServiceNow Developer- Senior level

📋 Description

• CSM Configuration and Development: Build and configure ServiceNow Customer Service Management
• Workflow Automation: Implement low-code automation using Flow Designer and Process Automation
• Integration Development: Configure and develop secure, bidirectional REST integrations and
• Data Migration and ETL: Create staging tables and import sets, execute data cleansing scripts, map
• Ensure migrated records are accurately indexed and linked using the client-generated Unique Account
• Performance Analytics and Reporting: Configure Performance Analytics indicators, collection jobs

🎯 Requirements

• Professional Experience: At least 15 years of hands-on IT platform development and configuration
• ServiceNow CSM Expertise: Proven experience configuring and developing CSM capabilities, including
• Workflow Automation: Practical experience implementing Flow Designer subflows, PAD playbooks
• Integration Engineering: Hands-on experience with ServiceNow Integration Hub, REST APIs, Robust
• Data Migration: Demonstrated experience executing automated data migrations, creating staging
• Performance Analytics: Experience building dashboards and reports using ServiceNow Performance

🎁 Benefits

• Annual salary range of $175,000–$185,000, depending on relevant experience, technical expertise
• Fully remote position based in the United States.
• Opportunity to contribute to a mission-focused government technology program.
• Hands-on involvement in advanced ServiceNow CSM development, platform integrations, workflow
• Opportunity to work alongside experienced architecture, security, and technical teams.
• Professional development through exposure to secure government environments and complex enterprise