ServiceNow Engagement Manager

📋 Description

• Analyze detailed business requirements, translate them into platform requirements, and recommend
• Support the development and enhancement of ServiceNow applications, including the design and
• Apply application development methodologies and standards across program analysis, solution design
• Prepare high-level solution and design documentation based on project requirements, process flows
• Partner with project and delivery leadership to identify efficiencies, growth opportunities
• Work closely with clients, technical architects, business process consultants, program management

🎯 Requirements

• 5+ years of hands-on experience working with ServiceNow and a strong understanding of the platform
• 5+ years of experience in consulting, project management, technical delivery, delivery leadership
• Demonstrated ability to work directly with customers, understand complex business requirements
• Strong knowledge of application development methodologies and the ability to contribute across
• Strong analytical, communication, documentation, and stakeholder-management skills, with the
• ServiceNow certification is preferred, particularly in areas such as ITAM, ITBM, APM, SPM, WSD

🎁 Benefits

• Remote role based in the United States.
• Compensation of $90–$100 per hour, with the actual rate depending on work location, relevant
• Opportunity to work across ServiceNow consulting, technical delivery, business analysis, and
• Exposure to complex client environments and collaboration with technical architects, business
• Hands-on involvement across the full project lifecycle, including requirements, solution design
• Fast-paced, entrepreneurial, collaborative environment with opportunities to strengthen consulting