ServiceNow IT Solution Architect

📋 Description

• Advise IT leaders and be a trusted ServiceNow advisor to client IT teams
• Translate business and operating model needs into scalable solutions across ITSM, ITOM, ITAM, and
• Assess current state by reviewing client instances, CMDB and data health, integrations and
• Define how ServiceNow connects to cloud platforms, identity providers, observability tools
• Lead IT discovery and design sessions, turning business needs into clear solution direction
• Contribute IT architecture to client workshops, business cases, proofs of concept, and proposals

🎯 Requirements

• 6+ years of ServiceNow implementation, development, or architecture experience, including technical
• Bachelor's degree in computer science, information technology, engineering, or a closely related
• Strong experience with ServiceNow ITSM, plus at least one of ITOM, ITAM, or SPM
• Solid knowledge of Now Platform architecture, CMDB and data model design, security, and integration
• Strong hands-on capability in JavaScript, ServiceNow scripting, REST and API-led integrations
• Working knowledge of agentic AI on ServiceNow, including AI Agents and Moveworks, or strong