ServiceNow Lead Engineer - ITOM

📋 Description

• Interface with end-users, IT teams and key stakeholders to gather systems requirements for ITOM
• Guide customers through understanding technical solutions to their business requirements with
• Customize ServiceNow applications and facilitate rollout of new applications, modules, configure
• Implement integrations between ServiceNow via REST/SOAP web and other applications.
• Mentor project crew members by managing peer reviews and provide technical guidance.
• Reflect impact assessment rules within service maps and validate with technical SMEs and

🎯 Requirements

• 5+ years’ experience supporting the implementation, administration, configuration, and/or
• Experience with integration between ServiceNow and other systems/platforms using both mid servers
• Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated
• Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations.
• Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI
• Thrives in strategic planning, resource allocation, production methods, and coordination of people