ServiceNow Lead Engineer - Sam Pro

📋 Description

• Develop and enhance customer applications within ServiceNow, with a primary focus on Work Order
• Collaborate with business and technical stakeholders to identify functional requirements and
• Implement and maintain ServiceNow event rules to support accurate Configuration Management Database
• Work closely with technical SMEs to gather environment information and support the development and
• Design and implement interfaces tailored to different user audiences, including custom application
• Develop integrated business logic and functional components that interact with ServiceNow internal

🎯 Requirements

• Serve as a ServiceNow Lead Engineer with hands-on expertise in SAM Pro and related ServiceNow
• Communicate, design, configure, and implement solutions using the ServiceNow platform, specifically
• Develop interfaces for different user audiences through custom ServiceNow applications and Service
• Develop integrated logic and functional components that interact with ServiceNow internal services
• Apply service-oriented and distributed enterprise application architectures, including web
• Troubleshoot, configure, and manage Service Mapping environments using command-line tools and

🎁 Benefits

• Opportunity to work remotely from India.
• Technical ownership of complex ServiceNow implementations and enterprise platform capabilities.
• Exposure to SAM Pro, Discovery, Service Mapping, CMDB, Service Graph Connectors, and advanced
• Opportunity to work on sophisticated enterprise workflows involving service visibility
• Collaboration with technical SMEs, stakeholders, and experienced ServiceNow professionals.
• Opportunity to deepen expertise across ServiceNow platform architecture, Discovery, Service