ServiceNow Practice Leader

📋 Description

• Lead and expand the practice globally, overseeing revenue growth, profitability, delivered margins
• Develop monthly operating plans and weekly forecasts covering backlog, committed and projected
• Define and execute the practice's talent strategy in collaboration with recruitment and talent
• Support hiring plans, onboarding, learning initiatives, professional development, and
• Coach and mentor team members, promote an inclusive environment, and strengthen leadership
• Own the ServiceNow certification strategy, including major and minor certification priorities, and

🎯 Requirements

• Bachelor's degree.
• 14+ years of experience in professional services or consulting.
• 10+ years of experience in delivery management.
• 8+ years of people management experience.
• Proven profit and loss (P&L) management capabilities and experience overseeing business
• Demonstrated experience managing billable utilization and resource planning.

🎁 Benefits

• Remote working arrangement in India.
• Opportunity to lead and grow a global ServiceNow professional services practice.
• Exposure to strategic business development, enterprise clients, and technology partner initiatives.
• Opportunities for professional growth and continued learning.
• Collaborative and inclusive working environment that values diversity and individual contributions.
• Emphasis on work-life balance, creativity, and professional development.