ServiceNow Senior Software Engineer - AI

📋 Description

• Engage with end-users, IT teams, and key stakeholders to gather requirements and understand
• Design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform.
• Integrate machine learning, natural language processing, predictive analytics, and automation
• Manage the full application development lifecycle, including solution design, coding, debugging
• Develop custom and product-based solutions using ServiceNow applications and established
• Configure integrations between ServiceNow and external applications using REST and SOAP web

🎯 Requirements

• 3+ years of experience supporting the implementation, administration, configuration, and/or
• Strong experience with ServiceNow AI and automation capabilities, including Virtual Agent
• Hands-on experience implementing and optimizing Now Assist features such as AI-powered case
• Experience integrating ServiceNow with other systems and platforms using MID Servers and
• Strong experience with REST and SOAP web services and bi-directional automated integrations.
• Experience with data extraction technologies such as JDBC and ODBC, as well as ETL integrations.

🎁 Benefits

• Remote position based in India.
• Official ServiceNow training and support to help develop platform expertise.
• Opportunities to pursue multiple ServiceNow certifications and module accreditations.
• Exposure to innovative AI-driven ServiceNow projects and enterprise transformation initiatives.
• Opportunity to work across ServiceNow capabilities including ITSM, ITOM, CSM, HRSD, CMDB
• Opportunity to work with AI technologies including Virtual Agent, Predictive Intelligence