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Own end-to-end ServiceNow architecture: design, integration, data, security, and deployment.
Translate requirements into scalable ServiceNow solutions across ITSM, ITOM, CSM, HRSD, and more.
Set standards for scripting, CMDB, APIs, DevOps/CI/CD, and upgrade-ready extensibility.
Lead complex builds: Flow Designer, IntegrationHub, Script Includes, business rules, and portal components.
Lead design workshops, architecture reviews, and PoCs.
Mentor developers on architecture patterns, portal strategy, and secure development.

7+ years in ServiceNow implementation, development, or architecture.
Proven tech lead/architect on enterprise ServiceNow programs.
Hands-on Employee Center/CSM portal design: IA, widgets, search, security.
Strong client-facing consulting: workshops, governance, architecture talks.
Experience across multiple ServiceNow product lines beyond ITSM (ITOM, CSM, HRSD, etc.).
Certifications: CTA or CMA preferred; CSA, CAD; CIS certifications.

ServiceNow Senior Technical Consultant

Meet JobCopilot: Your Personal AI Job Hunter