ServiceTitan & Operations Support Specialist (DR)

📋 Description

• Support home service/coach operations by managing systems, workflows, records, reporting, and admin
• Use ServiceTitan as central platform; exposure to Housecall Pro and FieldEdge.
• Identify inefficiencies, recommend improvements, and help day-to-day operations be more effective.
• Own assigned projects; complete tasks accurately, efficiently, and on deadlines.
• Collaborate with leadership to resolve operational challenges and support business growth.
• Continuously look for ways to improve systems, workflows, and processes for client success and

🎯 Requirements

• Demonstrated experience using ServiceTitan is required.
• Familiarity with Housecall Pro and FieldEdge preferred.
• Strong administrative, organizational, and coordination skills with attention to detail.
• Excellent problem-solving and critical-thinking abilities; proactive issue resolution.
• Ability to work independently, manage multiple priorities with minimal supervision.
• Strong written and verbal communication; high accuracy in managing operational data and processes.

🎁 Benefits

• Fully remote, full-time opportunity.
• Exposure to business coaching and home service operations.
• Hands-on experience with ServiceTitan and other field-service platforms.
• Opportunity to own meaningful operational projects and contribute to growth.
• Collaborative environment with leadership interaction.
• Develop expertise in CRM management, reporting, workflow optimization, and processes.