ServiceTitan & Operations Support Specialist (DR)

📋 Description

• Manage and maintain ServiceTitan accounts, workflows, configurations, and operational processes.
• Support administrative and operational activities across multiple projects and client initiatives.
• Generate reports, track KPIs, organize business data, and provide information for decisions.
• Maintain CRM data and customer records with accuracy and organization.
• Support job tracking, scheduling, workflow management, and other core ops tasks in service
• Provide platform support across ServiceTitan, Housecall Pro, and FieldEdge as needed.

🎯 Requirements

• Demonstrated experience using ServiceTitan is required.
• Familiarity with Housecall Pro and FieldEdge is preferred.
• Strong admin, organizational, and coordination skills with attention to detail.
• Excellent problem-solving and critical thinking; proactive issue resolution.
• Ability to work independently and manage multiple priorities.
• Strong written and verbal communication skills.

🎁 Benefits

• Fully remote, full-time opportunity.
• Opportunity to work across business coaching and home service operations.
• Hands-on exposure to ServiceTitan and other field-service platforms.
• Opportunity to own meaningful operational projects and contribute to growth.
• Collaborative environment with close interaction with leadership.
• Develop expertise in CRM management, reporting, workflow optimization, and processes.