Shopper Insights Client Manager

📋 Description

• Build trusted relationships with CPG clients and relevant retailer stakeholders.
• Shape account plans, stakeholder maps and agreed value measures.
• Translate supplier, retailer and category priorities into the right insight workplan.
• Lead upsell and cross-sell activity across assigned clients and prospects.
• Manage and coach Shopper Insights Client Leads, supporting delivery, renewals and revenue

🎯 Requirements

• Understanding of the CPG industry and experience in an insight or CPG business.
• Leadership experience in a client-facing team environment.
• Commercial judgement supported by experience selling products or services.
• Confident stakeholder management across supplier and retailer organisations.
• Ability to balance pipeline, client delivery, team leadership and financial priorities.

🎁 Benefits

• Healthcare: Private medical and dental coverage through Desjardins. dunnhumby funds 90% of the full
• Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term
• Time off: 25 days holiday per holiday year in addition to public holidays that fall during the
• Wellbeing: A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee
• Lifestyle and extras: Long Service Awards and the Talent Scout referral programme. A car allowance
• Flexible working hours, birthday off