Shopper Insights Senior Client Lead

📋 Description

• Build and own relationships with assigned supplier clients and relevant retailer stakeholders.
• Set and oversee account plans, delivery priorities and governance for assigned areas.
• Translate analysis into clear client presentations and recommendations that support measurable
• Identify upsell and cross-sell opportunities and support revenue growth and renewals.
• Coach junior colleagues and contribute to a joined-up client plan across teams.

🎯 Requirements

• Experience owning supplier or CPG relationships in a retail-facing environment.
• Strong analytical thinking supported by clear storytelling and presentation skills.
• Commercial awareness and experience contributing to value creation and growth.
• Confidence influencing decisions across multiple stakeholder groups.
• Coaching capability or experience supporting the development of others.

🎁 Benefits

• Healthcare: Private medical and dental coverage through Desjardins. dunnhumby funds 90% of the full
• Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term
• Time off: 25 days holiday per holiday year in addition to public holidays that fall during the
• Wellbeing: A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee
• Lifestyle and extras: Long Service Awards and the Talent Scout referral programme. A car allowance