Site Reliability Engineer at DevTechnology (~$102k/year)

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Monitor mission-critical applications and systems to identify performance issues, service
Respond to system alerts, troubleshoot incidents, assess severity, and coordinate resolution
Track, document, and update incidents including impact, root cause, corrective actions, and status
Monitor production changes, scheduled maintenance, and outages; verify functionality
Communicate system health, performance trends, and concerns with teams and stakeholders
Support SLAs through timely incident response and escalation

5+ years in IT support, troubleshooting, application maintenance, monitoring, or network operations
Strong ITIL knowledge and service management practices
Experience with monitoring tools (Splunk, AppDynamics, Auto Ops)
Incident identification, investigation, documentation, escalation
Ability to manage multiple priorities and respond to time-sensitive issues
Strong communication skills, technical and nontechnical

Generous and flexible time-off policy
Flexible work schedules and telework options
Career development (mentorship, Dev University, DevLab, tuition reimbursement, paid training)
Industry-leading benefits (health, dental, vision, FSA, commuter, life insurance)
401K with 5% match
Team and company social events

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